Shipping Information

1. Where we deliver

Fabazar delivers to cities, towns, and most serviceable areas across Pakistan through TCS, Leopard Courier, and partner logistics where available.

• Major cities: Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Hyderabad, Gujranwala, Sialkot, and more
• Smaller cities and remote areas: delivery is usually available if the courier services your PIN / area
• If your area is not serviceable, our team will contact you on WhatsApp to confirm options before dispatch

2. Delivery timelines

Orders are processed after confirmation. Estimated delivery after dispatch:

• Major cities: usually 2–4 working days
• Other cities / towns: usually 3–6 working days
• Remote or hard-to-reach areas: usually 5–8 working days

Working days exclude Sundays and public holidays. Peak sales, weather, strikes, road closures, or courier backlog can add extra time. We’ll keep you updated if there’s a delay.

3. Order processing

• Most orders are packed and handed to the courier within 24–48 hours (working days)
• You may receive an order confirmation by SMS / WhatsApp / email
• After dispatch, you receive a tracking ID (TCS or Leopard) to follow your parcel
• Orders placed late at night or on holidays are processed on the next working day

4. Shipping charges & free delivery

• Standard shipping charges (if any) are shown at checkout before you place the order
• Free shipping may apply on eligible orders of Rs. 2999 or more
• Some oversized, heavy, or remote-area orders may carry an extra courier fee — we’ll confirm before shipping
• Cash on Delivery (COD) is available on eligible orders; there is usually no extra COD fee unless shown at checkout

5. Cash on Delivery (COD)

Most Fabazar orders support Cash on Delivery across Pakistan so you can inspect the sealed parcel and pay the rider when it arrives.

• Please keep the exact amount ready when possible
• If you need to reschedule delivery, message us on WhatsApp with your order number
• Repeated refused / fake COD orders may lead to prepaid-only checkout for future orders

6. How to track your order

1. Wait for your tracking ID after the order ships
2. Open Track Order
3. Select TCS or Leopard
4. Enter your tracking / CN number and check live status

You can also message us on WhatsApp with your order number if you need help reading the tracking status.

7. Delivery attempts & address tips

• Couriers usually attempt delivery; if you’re unavailable they may call / retry or return the parcel
• Use a complete address: house/flat, street, area, landmark, city, and a reachable WhatsApp number
• Wrong or incomplete addresses can delay delivery or cause return-to-origin
• If the parcel is returned because of a wrong number/address or refused delivery, re-shipping may require a new shipping fee

8. Damaged or opened packaging

Please check the outer packaging in front of the rider when possible. If the box looks badly damaged or opened:

• Take clear photos/video before opening (or while unboxing)
• Do not discard the packaging
• Contact us on WhatsApp within 48 hours of delivery with your order number

See our Returns & Refunds policy for next steps.

9. Need help?

For shipping questions, delays, or address updates:

• WhatsApp: 03241297101
• Email: support@fabazar.store
• Support hours: 11 AM – 7 PM (PKT), Monday–Saturday